Shipping Policy
At Luxe Tribe, we are dedicated to providing a smooth and efficient shopping experience for our valued customers.Please take a moment to review our shipping policy to understand how we handle and deliver your orders.
1. Order Processing:
Upon successful placement of an order, our team begins processing it within 48 hours.
Customized or special orders may require additional processing time, and customers will be promptly informed.
2. Delivery Time:
Our standard delivery time is 6-7 working days from the date of order confirmation.
Upon dispatch, customers will receive a confirmation email with their order status and a tracking ID to monitor the delivery progress.
3. Tracking Your Order:
The tracking ID provided in the confirmation email allows you to track the status of your order.
Alternatively, you can track your order directly on our website by visiting the ‘Track Order’ section and entering your tracking ID.
4. Logistics Partners:
We collaborate with reputable logistics partners to ensure timely and secure deliveries.
Our logistics partners include Delivery, Ekart, EcomExpress, DCTC, BlueDart, and more.
5. Shipping Charges:
We offer free shipping on orders above a specified amount (if applicable).
For orders below the free shipping threshold, a nominal shipping fee will be applied during checkout.
6. International Shipping:
At present, we only ship within India. However, we are exploring international shipping options for the future.
7. Delays and Exceptions:
Unforeseen circumstances such as natural disasters, public holidays, or logistical issues may lead to delivery delays.
We appreciate your understanding during such situations.
8. Order Confirmation:
Upon successful order placement, an order confirmation email will be sent to your registered email address.
Please review the order confirmation for accuracy, and if you notice any discrepancies, contact our customer support team promptly.
We aim to provide accurate and transparent shipping information to ensure a seamless experience.
For any inquiries or assistance regarding your order, please reach out to our customer support team at sham.mustafa52@gmail.com
Thank you for choosing Luxe Tribe. Happy shopping!
